ITHACA, N.Y. — The Downtown Ithaca Alliance (DIA) and the City of Ithaca are teaming up to launch a temporary curbside retail pick-up system to help connect struggling retailers with customers.

As the Southern Tier enters the first phase of re-opening, retail businesses will again be able to conduct business. This easing of restrictions comes with some caveats, however, as retail businesses may only operate with pick-up or drop-off customers.

“As part of the State-defined Phase 1 reopening process, retailers will have the option to offer curbside pickup. This service has emerged as a popular solution for allowing small businesses to help keep their employees safe(r) and employed while meeting customers’ demands. Along with assistance from the City, we have made it easier for downtown retailers to provide this service by designating curbside pickup areas that are accessible to businesses and customers,” says Gary Ferguson, executive director for the Downtown Ithaca Alliance.

To help streamline the process the DIA and the city have established six “hubs” where patrons can coordinate pick-up with retailers they make purchases from beginning Friday, May 15.

“It is important that we are flexible and adapt to new ways of doing business in the City as we reopen safely. Our local retail businesses contribute in critical ways to the economic vitality and character of Ithaca, and we are proud to partner with the DIA on this initiative,” adds Tom Knipe, deputy director for Economic Development for the City of Ithaca.

Customers can shop and pay for their orders online, over the phone, or via another virtual shopping method and then they coordinate with the business(es) on a curbside pickup location and time. The customer then drives to the chosen pickup hub and waits in their vehicle for a business staff member to deliver their purchase(s) to them, according to a press release from the DIA.

The hubs will be marked with an a-frame sign with the artwork shown above at the locations listed below and shown on our map.

  • Seneca Street near the Dewitt Mall
  • Buffalo Street near the Dewitt Mall
  • Tioga & Seneca Street at the Commons
  • Cayuga Street at the Commons
  • Aurora Street at the Commons
  • Green Street in front of Press Bay